Covers the digital systems providing passengers with real-time train information — NTES (National Train Enquiry System), ITES (Integrated Train Enquiry System), and Call Centres — the modern replacements for older manual enquiry counters.
Key Points
- NTES and ITES serve related but distinct functions — know the specific distinction tested between these two enquiry system names, not just that both provide train status.
Content Status
Draft note, grounded in real official syllabus text found via research but not yet cross-checked against the primary RBE PDF directly. Treat as study-aid only until verified.